July 31, 2012

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New information sheets from the Office of the Small Business Commissioner – options and assignments

The Office of the Small Business Commissioner has recently published two new information sheets about:

  1. exercising options;  and
  2. assignment of retail premises leases.

The information sheets provide an overview of the operation of the Retail Leases Act 2003 (Vic) in those areas and are expressed in layman’s terms.

They should be a useful resource for landlords and tenants and their lawyers, particularly those who are not dealing with the RLA on a daily basis.

The first information sheet, titled ‘Information Sheet – Options and Renewals‘, is available here.

The second information sheet, titled ‘Information Sheet – Assignment of a Retail Premises Lease’, in available here.

Resolving disputes arising out of a landlord’s refusal to consent to an assignment of a retail premises lease often causes problems.  An assigning tenant is almost always selling its business.  However, compulsory pre-action mediation combined with the usual litigation process at VCAT means there are usually substantial delays before the Tribunal can determine whether the landlord is unreasonably withholding consent to an assignment.  This can cause a sale to fall over.

If that happens, the tenant may be able to sue the landlord for damages if it can establish that the landlord unreasonably withheld its consent.  However, the tenant continues to own the business, so its damages would usually be limited to the difference between the purchase price under the failed contract and the market value of the business.  In a no-cost jurisdiction, this will rarely justify the risk of proceeding.

This problem becomes quite profound when dealing with a distressed sale and a landlord that is interested in the tenant’s business.  It is not hard to imagine a landlord’s refusal of consent to an assignment by a financially distressed tenant causing the tenant’s business to fail.  This may allow the landlord to take over the tenant’s operations, acquiring what’s left of the tenant’s goodwill for free (or, at worst, for the cost of some rental arrears).

By contrast, parties to a (non-retail) commercial lease can apply to the Practice Court under s 137 of the Property Law Act 1958 (Vic) and can often have an issue like this resolved in a very short time.  However, there is no similar procedure established for retail tenancy disputes.

Consequently, if faced with a landlord who is wrongly refusing consent to the assignment of a lease, I suggest the following:

  1. contact the Office of the Small Business Commissioner and try to arrange an urgent mediation.  The staff are very friendly and will do their best to accommodate a genuinely urgent case, sometimes arranging a mediation in a matter of days.  Be sure to explain carefully why the case is urgent;  and
  2. if the dispute cannot be settled at mediation, request an expedited certificate from the Small Business Commissioner and make an application to the Tribunal for an urgent hearing.  It may be appropriate to write to the Registrar of the Retail Tenancies List (sending a copy to the other side, of course) to explain the urgency of the case and request an urgent directions hearing to arrange an expedited timetable.

You can issue directly at VCAT if you are seeking remedies in the nature of an injunction.  However, when a landlord is wrongly withholding consent to an assignment, the proper remedy is probably a declaration rather than an injunction, so it is better to conduct an urgent mediation at the SBC’s office first.

July 12, 2012

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Recovery of the cost of essential safety measures and s 251 of the Building Act part II

I recently wrote a short note, available here, in relation to an issue that has emerged about the operation of s 251 of the Building Act on the landlord’s ability to recover certain outgoings.

Robert Hay has added another post to his blog on this topic that further advances the debate, available here.

Unfortunately, I am still not in a position to comment publicly on this issue.

June 5, 2012

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Recovery of the cost of essential safety measures and s 251 of the Building Act

A recent journal article has suggested that landlords cannot recover as an outgoing the cost of complying with essential safety measures under the Building Act.

Essential safety measures overlap with a significant number of repair and maintenance costs that may otherwise be recoverable by a landlord under the terms of a lease.

This has lead to an increasing number of inquiries in recent weeks and seems to be causing singificant consternation in the leasing and property management community.

I am not able to comment publicly on the merits of the arguments in the article at this stage.

However, given the level of interest that the article has generated, readers may be interested in the following material to assist them in forming their own view on the issues:

  • Norman Mermelstein and (the late) Michael Redfern, ‘Tenants beware: Don’t get hit by safety maintenance costs‘, 86(04) Law Institute Journal 28 (this is the article referred to above, a copy of which is publicly available here);
  • Robert Hay has two blog posts on the topic, copies of which are available here and here;  and
  • the main decision referred to in the article is Chen v Panmure Hotel Pty Ltd [2007] VCAT 2464, a copy of which is available here.

The article and Robert’s posts also raise issues relating to the landlord’s ability to recover as an outgoing the costs of repair and maintenance obligations under s 52 of the RLA and the VCAT decision in Cafe Dansk v Shiel [2009] VCAT 36. My comments on that decision are available here.

Readers should be aware of this issue and should expect to read more about this topic in the coming months.

May 29, 2012

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Is a serviced apartment a retail premises lease?

ED – readers referring to this post should also refer to the later, related post here.

I am often asked whether a lease to a serviced apartment operator is a retail premises lease for the purposes of the Retail Leases Act 2003 (Vic) (RLA).

At this stage, the only indication we have from the Tribunal was in the case of  Meerkin v 24 Redan Street Pty Ltd [2007] VCAT 2182, where Deputy President Macnamara said (at 33):

In light of the conclusions that I have reached on the renewal issue, I believe it would be inappropriate for me upon the limited argument that I have heard to express a view on the difficult question as to whether a lease by a landlord of a serviced apartment for use as such by a tenant who will be offering the apartment to its own customers as a serviced apartment is governed by the Retail Leases Act 2003.

Consequently, there is no certain answer to this question.

There is an argument that the lease of a serviced apartment is excluded from the RLA by the operation of s 4(1), which says (emphasis added):

In this Act, retail premises means premises, not including any area intended for use as a residence, that under the terms of the lease relating to the premises are used, or are to be used, wholly or predominantly for… [the supply of goods or services by retail]

As a serviced apartment is a form of residence (so the argument goes), it is excluded from the RLA.

This argument is supported, at least in part, by the decision of Deputy President Macanamara in Bay Street Rose Pty Ltd v Christopoulos (unreported, VCAT, 30 March 2011).  In that case:

  1. the Deputy President considered that “hotel” in modern parlance included both a traditional hotel that included accommodation and also a pub that did not offer any accommodation;
  2. a guest staying at a traditional hotel could be described as a “resident” of that hotel;  and
  3. the lease in question permitted use of the premises as a “hotel” but prohibited use of the premises “for any residential purpose whether temporary or permanent”;  and
  4. the Tribunal found that this prevented guests from staying at the hotel but permitted use of the premises as a hotel in the modern sense of a bar and/or restaurant.

On the other hand:

  1. the exclusion of any area intended for use as a residence appears to be directed towards the excluding the small business operator’s residence when considering the ‘whole or predominant purpose‘ for which the premises is used.  Consider the once-common example of a fish and chip shop where the tenant and his family live upstairs and the whole building is leased under one lease.  That would appear to be the classic small business that Parliament intended to protect when passing the RLA.  Is the predominant purpose of the lease to conduct a fish and chip shop or to be the tenant’s home?  The exclusion in s 4(1) appears to direct a court or the Tribunal to ignore the upstairs residence when considering whether the premises is let wholly or predominantly for the sale or supply of goods or services by retail;
  2. this is consistent with s 95 of the RLA, which implies a condition into a retail premises lease requiring the landlord to maintain the residential area in good repair if the retail premises lease confers a right on the tenant to occupy a residential area in the building in which the retail premises are located;
  3. there seems to be no material difference between a serviced apartment on the one hand and hotels, motels and caravan parks on the other, all of which provide accommodation services, usually on a short- to medium-term basis (although both have been known to provide long-term accommodation also).  When the RLA was enacted in 2003, one of the key areas of reform was certainty of the operation of the legislation Both the Retail Tenancies Act 1986 (Vic) and the Retail Tenancies (Reform) Act 1998 (Vic) (both predecessors to the current RLA) excluded from the operation of those Acts premises with a floor area in excess of 1,000 square metres.  This created uncertainty over whether caravan parks were excluded from the operation of those Acts.  It would appear from the discussion paper and issues paper published prior to the RLA being passed that Parliament was particularly concerned to extend to caravan park operators the protections offered by the RLA.  This suggests that Parliament did not want to exclude from the operation of the RLA premises used for the supply of short- to medium-term accommodation services.  This would appear to include serviced apartments;  and
  4. the serviced apartment operator does not itself use the serviced apartment as a residence – it uses the apartment to conduct a business for the supply of accommodation services to its customers.   While this at least partially inconsistent with the finding in the Bay Street Rose decision, the different interpretations may be explained by the different contexts of the lease on the one hand and the statute on the other.

Although there is no certainty until a court or the Tribunal rules on the question, it appears that the better view is that a lease to a serviced apartment operator is a retail premises lease.

Premises above the third floor will probably be excluded from the operation of the RLA by the Ministerial determination made 29 April 2003, a copy of which is located here, because a serviced apartment probably provides retail accommodation services (as opposed to the sale or hire of goods by retail).

Thanks to my colleague Paul Duggan for his valuable input into this post.

May 23, 2012

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Disclaimer of a lease by the landlord’s liquidator does not extinguish the tenant’s property – part II

An earlier post on this blog noted a decision from the Supreme Court of Victoria finding that the liquidator of a landlord company could not use the disclaimer power in the Corporations Act to extinguish leases granted by the landlord company.

The decision has been appealed.  The Victorian Court of Appeal heard arguments on the appeal today and has reserved its decision.

For reasons discussed on my earlier post here, the decision is potentially significant, particularly if liquidators of shopping centre leases have the ability to extinguish shop leases.

I will endeavour to write a post about the decision when it is handed down.

April 19, 2012

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Calderbank offers in the retail tenancies list

VCAT has recently considered the impact of a Calderbank offer on liability for costs under s 92 of the Retail Leases Act 2003 (Vic).

Calderbank offers can arise in various circumstances.  They are usually expressed as being ‘without prejudice, save as to costs’ and conclude with a threat like: ‘the plaintiff/defendant will rely on this letter in an application for indemnity costs in the event that it achieves a better result at trial than is contained in this offer’.

Typically, a Calderbank offer arises where one party wins, say, $100,000 at trial, but has made an offer prior to trial to settle the case for a lesser amount (say, $75,000).  The Court can look at all the circumstances (including the content and timing of the letter) to decide whether it was unreasonable for the losing party to reject the offer and, accordingly, whether costs should be awarded on a higher scale.

It has been acknowledged for some time that the rejection of a Calderbank offer may, in some cases, be sufficient to trigger liability for costs in the retail tenancies list (see De Simone Nominees Pty Ltf v Szabo [2005] VCAT 2919, esp paragraph [17]).

However, costs can only be awarded under s 92 of the RLA when (relevantly) one party has conducted the case in a vexatious way that unnecessarily disadvantages the other party to the proceeding (see s 92(2)(a) of the RLA).  Consequently, the applicant for costs in the retail tenancies list has to satisfy a higher threshold than it would in a court.

In the recent decision of Senior Member Riegler in Complete Pets Pty Ltd v Coles Property Group Pty Ltd [2012] VCAT 361, the landlord sought to rely on the unsuccessful tenant’s failure to accept a Calderbank offer.

The Tribunal rejected the argument, concluding that (footnotes omitted):

I agree with the comments made by Deputy President Macnamara (as he then was) in De Simone Nominees. In the present case, the offers made by the Landlord were that the proceeding be withdrawn on the basis that each party bear their own costs. I do not regard rejection of such an offer as constituting vexatious conduct in the present case. Although there may be instances where the rejection of an offer amounts to vexatious conduct, those instances will be rare. In the present case, it cannot be said that the claims raised by the Applicants were fanciful, hopeless or lacking in substance such that they could be said to have propounded a palpably incredible factual case or a legally misconceived claim. Ultimately, I found that the impugned conduct was not misleading or deceptive. That was a question to be decided objectively based on the evidence before the Tribunal.

In an excellent post on his new blog, available here, barrister Paul Duggan discusses the decision in Complete Pets and suggests that a litigant in the retail tenancies list may be wasting their time and money in making a Calderbank offer.

Given that a Calderbank offer is relatively cheap and easy to prepare, I am not convinced that it is a waste of time as both Deputy President Macnamara (as he was then) and Senior Member Riegler have left open the possibility of a Calderbank offer being relevant to the award of costs in the retail tenancies list, although those circumstances may be rare.

It is also relevant that Senior Member Riegler in the primary decision of Complete Pets Pty Ltd v Coles Property Group Pty Ltd [2011] VCAT 2165 found that the alleged representations were made but that they did not induce the tenant to take the lease (see paragraphs [81] to [88]).  Consequently, it is difficult to see how the case could be said to have been conducted in a manner that was vexatious.

Litigants in the retail tenancies list still need to show that the other side’s conduct (including the rejection of the offer) means that they conducted the litigation in a manner that was vexatious causing unnecessary disadvantage.

An example of a case in which a Calderbank offer might be successful is where you are opposed to a litigant who honestly puts forward a misconceived case.  Being honestly wrong about the law is probably not sufficient to satisfy s 92 of the RLA.  However, a well-crafted Calderbank letter that points out the insurmountable flaws in your opponent’s case may help tip the balance in your client’s favour.  If the offer is rejected, the letter could be used at the case’s conclusion to demonstrate that the continued conduct of the litigation was vexatious causing unnecessary disadvantage to your client, particularly if the other side is legally represented.

My colleague John Simpson put it well – ‘a Calderbank offer is designed to flush out the vexatious conduct’.

April 13, 2012

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Small retailers can learn from bigger retailers’ strategies

Last month I acted for a tenant whose shop was performing badly.  When I asked how his website was performing, he said the shop had a website, but that it was not updated, showed only a small amount of stock and did not allow customers to purchase online.

This is not unusual.  I often hear excuses like ‘my clients don’t shop online, so I don’t need a website‘.

In a recent online postcard, James Stewart from Ferrier Hodgson has outlined some retail strategies being employed by some of the most successful retailers in the world.  The article compares the difficulties faced by traditional department stores like Myer and David Jones with techniques being employed by Apple, Zara and now JC Penny.

Smaller retailers can learn from their example.  Simply having an active and up-to-date website that allows customers to shop online, or at least see all of the stock and prices before coming to the store, may increase smaller tenant’s ability to compete with online discounters.

I almost always select purchases online before going anywhere near a shop.  If I can purchase the item without leaving home, then I will.  Generally I only go to a shop if the product is advertised online.  If it is not advertised online, I probably won’t buy it.

My wife is a more extreme example.  She looks after two children with a third on the way.  She will sometimes pay more for an online product to avoid having to drag two kids to a shopping centre.

Readers’ retail shop clients may find James’ article useful – a copy is available here.

March 27, 2012

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Article on complaints about franchising laws in the Age

The Age yesterday published an article here in which franchisees complain about receiving no payment or compensation at the end of a franchise agreement for the goodwill that they have established during the term of the franchise agreement.

This is a common complaint by franchisees who feel that the franchisor who refuses to renew the franchise (or, more properly, grant a new franchise agreement) gets a windfall gain, either by:

  1. operating the franchisee’s former outlet as a corporate store;  or
  2. granting a franchise agreement to a new franchisee who may be willing to pay more for an established outlet than for a greenfield site.

It is usually an inherent feature of a franchise arrangement that the franchisees are left with nothing at the end of their term or terms (although this will, of course, depend on the terms of the individual franchise agreements and possibly the tenancy arrangements).  However, this may be different if the franchisor has encouraged or allowed the franchisee to proceed on the erroneous belief that a new franchise agreement would be granted.

The article serves to remind practitioners that when acting for potential franchisees:

  1. they should advise the franchisee on their entitlements at the end of the franchise agreement;
  2. they should conduct their due diligence and assess the potential returns on their investment on the assumption that the franchisee will not be granted any further terms or a new agreement;  and
  3. if the franchisee would like a new franchise agreement, then they should start negotiating early and may need to pay fees under a different fee structure (which could well mean higher fees).

When acting for franchisors, it may be prudent to obtain either an acknowledgement or a solicitor’s certificate from the franchisee confirming that the franchisee is aware of their rights at the end of the agreement.

March 23, 2012

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Article in thenewlawyer.com.au about uniform national Torrens System legislation

The website thenewlawyer.com.au has today published an article titled ‘Lawyers call for national property laws‘.

The article discusses a draft Uniform Torrens Title Act prepared by the renowned property law academic Professor Peter Butt.

Any readers who are interested in the article can find a copy here.

March 23, 2012

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Termination when tenant’s guarantor made bankrupt part II

For those who were interested in my previous post on this topic here, Robert Hay has just added another post to his blog that expands on the topic here.

Robert’s post details a NSW Supreme Court decision in which it was found that a right of re-entry on account of the tenant being placed into liquidation should be construed as a form of breach requiring service of a notice under the NSW equivalent of s 146 of the Property Law Act.

Robert’s excellent analysis reinforces that it remains prudent to serve a s 146 notice on a tenant when relying on the tenant’s bankruptcy or insolvency as a default event.